Sew Easy Sewing proudly offers  factory trained and certified technicians to repair and service your Baby Lock or other sewing machine. We do a full service on every machine. We want to make sure when your machine leaves our repair center it is as close to being like new as possible. 

Bring in your machine to one of our three locations during regular business hours for a quick no cost triage. We will check your threading, bobbin, tension, and needle and we'll do a quick sewing test. We'll let you know if your machine requires service or if you're having an "operator error" issue. 

Please review the “What to bring checklist” below before bringing us your machine to make certain we have everything that is needed.

Checklist:

  • Machine
  • All the feet that originally came with the machine (some test stitches require a particular foot)
  • Power Cord (they are not universal so we need the one for your machine)
  • Foot Pedal / Control (they are not universal so we need the one for your machine)
  • Bobbin Case (we need to check the tension and inspect for damage)
  • Bobbin (some bobbins are brand specific and we need to be sure you are using the correct style and size for your machine)
  • Sample showing any issue you may be having (this is very helpful in narrowing down issues)

If you leave your machine to be serviced you will be charged the minimum flat rate fee for that type of machine unless it is not repairable. If your machine is not repairable or the cost to repair it would be more than the value of the machine and you decline to have it repaired, there is no charge.

If your machine needs a basic cleaning/service only we charge a flat rate. If your machine needs a minor repair that can be taken care of during a general service there is no extra charge other than parts. You will not be called unless the charge will be 20% over and above the estimate quoted when you dropped off your machine.

All repairs are guaranteed for 90 days. Please test your machine as soon as you return home and notify us if there are any issues or missing items. We are not responsible for missing items not reported within 1 week of the date you picked up your machine. Problems unrelated to the original service or repair are not covered by the 90 day warranty.

Unless arrangements have been made, machines left longer than 60 days after the repair has been completed may be sold or disposed of at our discretion without further notification.

PLEASE CALL YOUR LOCAL STORE FOR PRICING

MECHANICAL STRAIGHT STITCH AND ZIG-ZAG MACHINE SERVICE: Includes normal cleaning and lubricating of friction points, tension adjustment, belt check and adjustment, electrical wiring and lighting check, and all normal adjustments to make machine sew. Foot control and associated wiring will be cleaned and checked. On most machines, this can be completed in 2 hours. If excessive labor is required due to poor condition of machine (dirty, rusty, stuck, out of time, etc.) you will be billed an additional hourly rate. If any parts are required to put machine in safe sewing condition, we will install them. You will not be called unless total balance is expected to be more than 20% over the original estimate.

ELECTRONIC SEWING MACHINE SERVICE: Includes normal cleaning and lubrication, adjustment of tensions, belt check and adjustment, electrical wiring and lighting check, and all normal adjustments to make machine sew, as well as cleaning and checking of foot control and associated wiring. Most machines can be completed in 2 hours. If excessive labor is required due to condition of machine (dirty, rusty, stuck, out of time, etc), you will be billed an additional hourly rate. If any parts are required to put machine in safe sewing condition, we will install them. You will not be called unless total balance is expected to be more than 20% over the original estimate.

SINGLE-NEEDLE EMBROIDERY MACHINE SERVICE: Includes normal cleaning and lubrication, tension adjustments, belt check and adjustment, electrical wiring and lighting check, and all normal adjustments to make machine sew, as well as cleaning and checking of foot control and associated wiring. Most machines can be completed in 2 hours. If excessive labor is required due to poor condition of machine (dirty, rusty, stuck, out of time, etc), you will be billed an additional hourly rate. If any parts are required to put machine in safe sewing condition, we will install them. You will not be called unless total balance is expected to be more than 20% over the original estimate.

SERGER SERVICE: Includes normal cleaning and lubrication, tension adjustments, belt check and adjustment, electrical wiring and lighting check, and all normal adjustments to make machine sew/embroidery, as well as cleaning and checking of foot control and associated wiring. Most machines can be completed in 2 hours. If excessive labor is required due to poor condition of machine (dirty, rusty, stuck, out of time, etc), you will be billed an additional hourly rate. If any parts are required to put machine in safe sewing condition, we will install them. You will not be called unless total balance is expected to be more than 20% over the original estimate.

INDUSTRIAL MACHINE & MULTI-NEEDLE EMBROIDERY MACHINE SERVICE Includes normal cleaning and lubrication(if required), tension adjustment , belt check and adjustment, electrical wiring and lighting check, and all normal adjustments to make machine sew/embroidery as well as cleaning and checking of foot control and associated wiring. Most machines can be completed in 2 hours. If excessive labor is required due to condition of machine(dirty, rusty, stuck, out of time, etc), you will be billed an additional hourly rate. If any parts are required to put machine in safe sewing condition, we will install them. You will not be called unless total balance is expected to be more than 20% over the original estimate.

HOUSE CALLS FOR COMMERCIAL AND SPECIAL NEEDS: There will be an additional transportation fee attached. If the site is out of the general area we will discuss mileage depending on your situation. We want to help you keep your businesses going so there are circumstances that we will need to discuss on a case by case basis prior to driving to your store, business or home to do these repairs. 

ATTENTION PLEASE

Due to lack of available parts and easily damaged computer boards we no longer service the following COMPUTERIZED Singer models at any of our locations:

5400 SEW MATE™     6180 BRILLIANCE™     7258 STYLIST™
5500 FASHION MATE™     6199 BRILLIANCE™     7285Q PATCHWORK™
6160 BRILLIANCE™     7256 FASHION MATE™     6699 STARLET™

 
These and possibly other computerized models will need to be returned to Singer for service and repair.

 

 
Virginia
Sew Easy Sewing

  • 203 Washington St
  • Occoquan, VA 22125
  • 703.490.1536
  • Hours
  • Tues-Fri 10:30 - 5:30
  • Saturday 10:30 - 4:30
  • Sun-Mon by Appointment
 
New Mexico
Sew Easy Sewing

  • 200 East College Blvd
  • Roswell, NM 88201
  • 575.623.3774
  • Hours
  • Tues-Fri 10 - 5
  • Saturday 10 - 3
  • Sun-Mon by Appointment
 
Arizona
Sew Easy Sewing

  • 1100 S Hwy 92, Ste 3
  • Sierra Vista, AZ 85635
  • 520.224.5591
  • Hours
  • Tues-Fri 10 - 5
  • Saturday 10 - 3
  • Sun-Mon by Appointment