Frequently Asked Questions
Questions
- What are your store hours?
- Where did you get the beautiful graphics for your website?
- What are your policies regarding returns, refunds, privacy, etc.?
- Where is your store located?
- What are the differences between the XL5000 and the XL6000?
- What kinds of FREE STUFF do you offer?
- I am trying to purchase something over $2000 but I am not a registered PayPal user. PayPal is telling me I have to have a verified account first. How can I purchase this product?
Answers
- What are your store hours?
Our store is open Monday thru Saturday from 11 AM - 4:30 PM. We are also open by appointment and for previously scheduled classes. - Back to the Questions
- Where did you get the beautiful graphics on your site?
The graphics were created by Ark and Dove Designs using tubes in Paint Shop Pro 10. - Back to the Questions
- What are your policies regarding returns, refunds, privacy, etc.?
All of our store policies are outlined on our Store Policies page. If you still have questions concerning a particular policy, please email them to: info@seweasysewing.com - Back to the Questions
- Where is your store located?
We are located in the Treasure Hunt storefront in the little town of Occoquan, Virginia. It is about 25 miles south of Washington, D.C.
To get here from I-95 take the VA-123 N exit number 160 toward OCCOQUAN/LAKE RIDGE. Turn SLIGHT RIGHT onto VA-123 N/GORDON BLVD. Turn SLIGHT LEFT onto VA-253 W/COMMERCE ST. Turn RIGHT onto WASHINGTON ST. Turn LEFT onto POPLAR ALY. We are on the corner of Washington and Poplar. - Back to the Questions
- What are the differences between the XL5000 and the XL6000?
The XL6000 has more features. It has all the features of the XL5000 plus these additional features:
- Upgradeable
- Continuous Hoop and Continuous Hoop Card I are included accessories
- Improved Auto Thread Exchanger™
- Pop-up Language capability for English, Spanish, French, Italian, German, Dutch and Portuguese
- Improved Embroidery Lettering
- Back to the Questions
- What kinds of FREE STUFF do you offer?
Currently we have free demonstrations, free lessons with the purchase of a sewing or embroidery machine, a few free designs (more to come), and free shipping on certain purchases*. We also usually have some type of special that includes free designs or other accessories. Please call the store to get all the details.
You can also check our Specials page to see what "free" items we are offering. *Call for info - (703)490-1536. - Back to the Questions
- I am trying to purchase something over $2000 but I am not a registered PayPal user. PayPal is telling me I have to have a verified account first. How can I purchase this product?
That is one of PayPal's security measures. You can still purchase this item right away, but you will need to call 703-490-1536 and purchase it over the phone. We appologize for any inconvenience. - Back to the Questions


